The Hermit believes in deceiving
audiences, not customers.
If, for any reason, you have a question that is not answered by the following FAQs, please email me at email@example.com.
I typically respond within 24 hours.
Where is my issue?
If you are a subscriber, your issues will be sent to your email inbox to the email address that you provide upon checkout. If for any reason you need to change this, please feel free to email me.
If your issue did not arrive on the first of the month, please double check that it did not go to your spam folder first. This is often the case. If you set "firstname.lastname@example.org" as a trusted source or a contact, this is less likely to occur. If the issue isn't in your spam folder, please get in touch!
When you purchase a single issue or a subscription, you will receive an "Order Summary" email, detailing the transaction and providing a download link. Future issues will be emailed on the first of the month to subscribers.
When you place an order, whether it's for a subscription or a single issue, you will find the download link to your first issue in the Order Confirmation email, under "order summary".